These Terms of Sale govern the purchase of products from Voltra by customers. By placing an order with us, you agree to be bound by this Agreement.
Order Acceptance
Each order placed by you constitutes an offer to purchase products subject to this Agreement. We reserve the right to accept or decline any order for any reason. Upon receipt of your order, we will send you an email confirming receipt of your order details ("Order Confirmation"). This confirmation does not constitute acceptance of your order, but rather confirms that we have received your order. Your order will be accepted, and a legally binding contract will be formed, only when we ship the products to you and send you a shipment confirmation email.
Order Processing
Orders may not be processed for several reasons, including but not limited to: products being out of stock, inability to verify payment information, or failure to meet our fraud protection criteria. If your order cannot be processed, we will notify you promptly and provide further instructions.
Cancellation
Once an order is placed, it cannot be modified or cancelled. Please review your order carefully before submission.
Pricing
Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be specified in your Order Confirmation. We reserve the right to correct any errors in pricing even after an order has been placed.
Payment
Payment for orders must be made using the payment methods available on our website, which are facilitated by our service provider, Shopify.com.
Exchanges
Exchanges are only available for domestic US orders and are subject to our Exchange Policy. Please refer to our Exchange Policy for more information.
Refunds
Refunds are subject to our Refund Policy, available on our website.
Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising under this Agreement shall be resolved exclusively in the state or federal courts located in New York County, New York.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.